Electricity Payment Guide

    How to Pay Electricity Bills and Buy Meter Tokens Online in Nigeria

    Pay a prepaid or postpaid electricity account online and keep the receipt in your dashboard. Always verify the meter details before making payment.

    How to pay your electricity bill

    1. Open Electricity Bills from your dashboard.
    2. Choose your electricity distribution company and meter type.
    3. Enter the meter or account number and verify it.
    4. Confirm the customer name, address and amount.
    5. Pay from your wallet and save the receipt or token.

    Do not continue if the verified customer name or address does not match the property you intend to pay for.

    Prepaid and postpaid payments

    Meter typeWhat you receiveNext step
    PrepaidA meter tokenEnter the token on the meter keypad
    PostpaidA payment receiptKeep it as proof of payment

    If a prepaid token is missing

    1. Open Transactions and select the electricity payment.
    2. Copy the token from the receipt if it appears there.
    3. Check that the transaction is successful, not pending.
    4. Contact support with the reference if no token appears after a successful payment.

    Frequently asked questions

    Pay an electricity bill

    Verify your meter and buy a prepaid token or make a postpaid payment.

    More guides